Return your items easily and hassle-free.
At Mova, we've made the return process as simple and seamless as possible to provide you with a worry-free experience. If you'd like to return an item, simply:
Visit our online returns portal via the dedicated Bpost link. Simply fill in the required information to generate your return label in a few quick steps. This process only takes a few minutes and allows you to easily track your return.
After generating the label, print it and carefully affix it to your package. If possible, reuse the original packaging to ensure optimal protection of your item during transport. Ensure the contents are securely fastened to avoid any risk of damage.
Head to the nearest Bpost point to drop off your package. You'll receive a receipt with a tracking number so you can track the progress of your return. With numerous Bpost points available, you can easily complete your return.